Nộp hồ sơ

Mô tả công việc

About the role

Customer care directly or indirectly via phone and social media for current customers.
Investigate customers’ problems and find solutions, ensuring that customer feedbacks are heard and acted upon.
Manage after sales services (bike servicing/support, support queries, upselling).
Communicate with other departments to resolve problems and expedite work.
Manage and reconcile CRM databases.
Conduct frequent customer surveys.

Requirements

Work experience as a Customer Service or similar role
Strong communication and negotiation abilities
Intermediate computer skills
Ability using English in working environment
Hi-tech, consumer goods or automotive industry experience is a plus

Benefits

Cash + meaningful equity compensation (ESOP)
Short-term programs to develop skills and knowledge
3 meals a day and a place to stay (if you don’t yet have)
Free soda, drink as much as you want
Social security + insurance
50% discount price to buy a Dat Bike
Short-term programs to develop skills and knowledge.

 

Send us your CV to email jobs@dat.bike with title “Full Name + Job Position”